Customer Relations & Admin Assistant

Hurray Kimmay and Hurray Media are looking for a creative and driven Customer Relations & Admin Assistant to join the team! This is a part-time, virtual/remote, independent contractor placement, ideal for someone with an outgoing, customer facing personality who thrives on organization with administrative and online business managing skills. This is a small and intimate team, so this position will work closely with all members, including the owner, to help create and execute Hurray Media’s administrative and operational systems as well as reach out to business clients and respond to customer service needs. Hurray Media is open to working with all candidates of genders and backgrounds. All are welcome to apply!

Responsibilities include:

  • Professionally responding to email inquiries
  • Organizing and scheduling calls and events
  • Responding to customer service emails and handling requests with poise and compassion
  • Organizing admin duties and correspondence to partnership projects
  • Working with and securing advertising partners for sponsored content
  • Engaging with and reaching out to potential partners
  • Creating fun graphics or marketing images
  • Recording stats and deciding how to raise engagement
  • Creating blog post sections and refreshing outdated content
  • Working within our digital products and website to update or upload content
  • Organizing and scheduling newsletter content and product announcements

The ideal applicant will possess:

  • Strong knowledge of the digital media landscape, including various website building sites like WordPress (Divi theme) and Kajabi
  • A positive attitude (it’s Hurray Media, after all) and a willingness to show up as their true authentic self
  • A responsible nature (especially but not exclusively when dealing with sensitive materials and company information) and high integrity
  • Great copywriting and written skills (you like to proofread and spell check!)
  • Detail and customer-oriented focus, with good multitasking, communication, and organizational ability
  • Working knowledge of team management tools like Asana, Google Drive tools; and photo editing/graphic creation software like Canva
  • Ability to work independently and in a timely manner when assigned tasks, as well as in a collaborative effort with several remote team members
  • Willingness to problem solve with curiosity and a growth mindset, and ask for support when needed
  • A flexibility and interest in potential growth in role, scope, and duties at the company
  • Similar values and vision to that of Hurray Media: Connection, Self-Worth, Community, Compassion, Creativity, Authenticity, Joy, Inclusiveness

Must be comfortable writing about things of an intimate nature like undergarments, menstruation, sexuality, and bodies.

Scope and Compensation: This is a part-time, virtual/remote, independent contractor position starting at about 10 hours a week with room for growth for the right candidate. Compensation is based on experience.

Location: These tasks will be performed remotely with periodic team video call meetings. Candidates should have regular access to quality internet and computer tools. Ideally the candidate is based in the USA.

How to apply: Please send resume and intro email including why you’re a great fit for our team to assistant@hurraykimmay.com and kimmay@hurraykimmay.com. We hope to start with our new team member by late June. We can’t wait to meet you!

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About Hurray Kimmay & Hurray Media: 

Hurray Media is a content marketing company focused on educational and inspirational content for lingerie, swimwear, and women’s brands. Started in 2014 by Kimmay Caldwell, the company has partnered with both emerging brands and iconic companies to create blog post content, inspirational campaigns, social media, and more. Hurray Media is also the creator of the #MoreThanMyNumbers campaign (led by an all-female production crew), aiming to encourage women to see their numbers {age, weight, salary, or bra size} as information, not a definition. The company is committed to inclusivity and consistently working toward new opportunities to be more welcoming and inclusive.

Hurray Kimmay is a website devoted to helping people say hurray inside, outside, and underneath. Kimmay creates a safe and friendly environment to discuss topics like undergarment education, learning to love your body, building a business, and more. She has been a bra fitter since January 2005 and blends her extensive knowledge and inviting attitude to say hurray! The company’s latest endeavor, Bra Confidence and Comfort, uses the unique Comfort Fit™ approach to help people find a comfortable bra without wasting hours lost in the bra department. In addition, the course promotes self-care/compassion/love by turning the everyday routine of putting on a bra into a ritual.

Kimmay and her expertise have been featured in over 100 press outlets, including TV, in magazines, and online such as: The Rachael Ray Show, O Magazine, The Martha Stewart Show, Tim Gunn’s Guide to Style, Brides Magazine, Women’s Health Magazine, BBC Radio, and more.